Read this first. This is a general template written for balloon decorators. It is not legal advice and it is not a contract prepared for your business. Contract, consumer and tax rules differ by state and country, so have an attorney licensed where you work review your final version before you rely on it.
Most balloon contracts you find online are either a one-page booking form with a deposit line, or a generic event contract that never mentions heat, helium or a rented arch frame. The problems that cost balloon artists money are more specific than that: a client who cancels after the balloons are ordered, a venue that opens the room 40 minutes before guests arrive, a garland that sat in July sun for six hours, a backdrop stand that never came back. Each clause below exists because of one of those days.
Fill in your numbers
Everything runs in this page. Nothing you type is sent or saved anywhere. Leave a box empty and the contract keeps a bracket for you to fill in later.
With the starting numbers: a $850 job on Saturday, June 12, 2027 has a $425 deposit, a $425 balance due by Saturday, May 29, 2027, and deposit-only cancellation until Thursday, May 13, 2027.
The contract, clause by clause
Each box is one clause with its own copy button. Square brackets are the parts only you can fill in.
This agreement is between [Business name] ("the Decorator") and [Client name] ("the Client") for balloon decor at the event below.
Event: [Type of event]
Event date: Saturday, June 12, 2027
Event time: [Start] to [End]
Venue: [Venue name and full address] Indoor / Outdoor: [ ]
On-site contact: [Name and mobile number]The Decorator will design, deliver and install: [describe each piece in plain words, for example "one 12 ft organic balloon garland in blush, sage, cream and gold on a white arch backdrop"]. The approved mockup or reference photo is a guide, not an exact picture. Balloon shades vary by brand and batch, and the Decorator may substitute a comparable color or size if a supplier is out of stock, and may make small adjustments on site for safety or to fit the space.
Total price: $850. A deposit of 50% ($425) is due at signing. The deposit is non-refundable because it reserves the date and pays for design time and materials ordered for this event. The date is not held until this agreement is signed and the deposit is received. The balance of $425 is due 14 days before the event, on or before Saturday, May 29, 2027. If the balance is not paid by then, the Decorator may treat the booking as cancelled by the Client under section 5.
Changes to colors, sizes, quantities, timing or location must be requested in writing. Changes requested fewer than 14 days before the event may not be possible. Any change that adds materials or labor will be quoted and must be paid before the event. Reducing the order after signing does not reduce the deposit.
Cancellation must be in writing (email or text to the Decorator counts). If the Client cancels: a) 30 or more days before the event (on or before Thursday, May 13, 2027): the Client owes the deposit only ($425). Any amount paid above the deposit is refunded within 14 days. b) Between 29 and 14 days before the event: the Client owes 75% of the total ($637.50), which includes the deposit. c) Fewer than 14 days before the event: the Client owes the full total ($850), because balloons and materials are ordered and the date can no longer be rebooked. Rescheduling: the Client may move the event once, with at least 14 days written notice, to a new date within 6 months that the Decorator has open. The deposit transfers to the new date. Costs already spent on dated or custom items are added to the new total. If the Decorator has to cancel for any reason other than section 12, the Client receives a full refund of everything paid, including the deposit, within 14 days.
Balloons are affected by heat, direct sun, wind, rain and cold. Outdoors, latex can oxidize (turn matte), fade, pop or deflate within hours. The Decorator does not guarantee the look or lifespan of outdoor decor after installation is complete, and no refund is due for weather damage after setup. If weather makes an outdoor installation unsafe, the Decorator may move it to a covered or indoor spot agreed with the Client, change how it is anchored, or reduce its size. The Client should name a backup location for any outdoor event: [Backup location].
The Client will arrange access to the setup area at least 2 hours before the event start time, with the space clear and ready. The Client is responsible for venue permission, any permits, and for telling the Decorator the venue's rules before the event, including limits on helium, confetti, tape, hooks, ceiling attachment, load-in routes and setup times. The Decorator is not responsible for an incomplete or late installation caused by late access, venue restrictions that were not disclosed, or other vendors working in the space. Waiting time beyond 30 minutes may be billed at $[ ] per hour.
Balloons are the Client's to keep. Backdrops, arches, frames, stands, bases, weights, lights, neon signs and all other hardware remain the property of the Decorator and are provided on a rental basis. Strike or pickup: [date and time]. The Client will keep rental items at the venue, indoors and secure, until pickup. Rental items that are lost, damaged or not available at pickup will be billed to the Client at replacement cost. A late pickup caused by the Client or venue may be billed at $[ ].
Uninflated or popped balloons are a choking hazard. Children under 8 need adult supervision around balloons, and popped pieces should be picked up and thrown away at once. Most balloons are natural rubber latex, which can cause allergic reactions. The Client will tell the Decorator before the event if a latex-free design is needed. The Client and guests will not move, climb on, lean on, pull or hang items from the installation. The Decorator is not responsible for damage or injury caused by decor that has been moved or altered after setup. Foil balloons conduct electricity and helium balloons must not be released outdoors.
The Decorator may photograph and film the finished installation and use those images in its portfolio, website and social media. The Decorator will not post images that show guests' faces without permission. The Client may opt out of all marketing use by saying so in writing before the event. The design remains the Decorator's creative work. The Client may share photos of the event freely and is asked to credit [Business name] where practical.
The Decorator will carry out the work with reasonable care. Except where the law does not allow a limit, the Decorator's total liability under this agreement is limited to the total price paid ($850). The Decorator is not liable for indirect losses, for venue charges caused by the Client's choice of location or attachment method, or for damage caused by guests, other vendors or weather after setup is complete.
Neither party is in breach if the event cannot go ahead, or the Decorator cannot perform, because of something outside reasonable control, such as severe weather, a venue closure, a government order, a supplier or helium shortage, illness or injury, or an accident in transit. In that case the parties will first try to reschedule under section 5. If that is not possible, the Decorator will refund amounts paid less the cost of materials already bought for the event.
This agreement is governed by the laws of [State]. It is the whole agreement between the parties and replaces earlier messages, quotes and conversations. Changes must be in writing and agreed by both parties. If one part of this agreement cannot be enforced, the rest still applies. Electronic signatures count as originals.
Client: [Client name] Signature: ____________________ Date: __________ Decorator: [Business name] Signature: ____________________ Date: __________
General template, not legal advice. Have your own terms reviewed for your state and business.
Why each clause is there
| Clause | The day it saves you | What to decide |
|---|---|---|
| 1. Parties and event | The person who messaged you is not the person paying, or the company is. | Name the paying party and an on-site contact with a mobile number. |
| 2. Services and design | "It does not look like the picture." A shade is out of stock the week of the event. | Describe each piece in words a non-decorator understands. Keep the substitution sentence. |
| 3. Price, deposit and balance | The client pays the balance at the door, or not at all. | Deposit percentage and how many days before the event the balance is due. |
| 4. Changes | A new color palette arrives by text two days before. | Your cut-off for changes. The builder uses the balance due date. |
| 5. Cancellation and rescheduling | A cancellation after you have bought 300 balloons and turned down another job. | The windows and what is owed in each. Whether you allow one date move. |
| 6. Weather | An outdoor garland in direct sun, wind or rain. | A backup location for every outdoor job. |
| 7. Venue access and rules | Late room access, a no-helium or no-tape rule you learn at the door. | Hours of access you need and your waiting rate. |
| 8. Rentals and equipment | A stand, base or neon sign that is missing or bent at pickup. | Pickup time and what a late pickup costs. |
| 9. Safety and care | A child with a popped balloon, a guest with a latex allergy, decor that was moved and fell. | Nothing. Keep it as written or stricter. |
| 10. Photos | A client who objects to a post after the event. | Whether you post by default and how clients opt out. |
| 11. Liability | A claim far larger than the job. | Ask your attorney and your insurer about this one specifically. |
| 12. Outside control | A storm, a venue closure, a helium shortage, an injury. | What you refund when nobody is at fault. |
| 13. General terms | A dispute about what was "agreed" in DMs. | Your state. |
| 14. Signatures | "I never agreed to that." | Paper or electronic. Always dated. |
Three worked examples
These rows come from the same formula as the builder above, so you can type the inputs in and get the same answers.
| Job | Terms | Deposit | Balance and due date | If the client cancels |
|---|---|---|---|---|
| $850 birthday garland, Saturday, June 12, 2027 | 50% deposit, balance 14 days before, deposit-only until 30 days, 75% in the middle window | $425 | $425 by Saturday, May 29, 2027 | On or before Thursday, May 13, 2027: $425. After that and up to 14 days before: $637.50. Later: $850. |
| $1,275 baby shower backdrop, Saturday, June 12, 2027 | 30% deposit, balance 7 days before, deposit-only until 21 days, 60% in the middle window | $382.50 | $892.50 by Saturday, June 5, 2027 | On or before Saturday, May 22, 2027: $382.50. After that and up to 7 days before: $765. Later: $1,275. |
| $2,400 corporate install, Saturday, September 18, 2027 | 50% deposit, balance 30 days before, deposit-only until 60 days, 75% in the middle window | $1,200 | $1,200 by Thursday, August 19, 2027 | On or before Tuesday, July 20, 2027: $1,200. After that and up to 30 days before: $1,800. Later: $2,400. |
The pattern is the point, not these exact numbers: what the client owes steps up as the date gets closer, because your costs and your lost chance to rebook step up too. If your middle-window percentage is not higher than your deposit, or your two windows are the same length, the builder drops the middle tier and writes a two-step clause.
What working decorators put in their terms
We read public booking forms and contract articles from balloon and event decorators on October 13, 2026. These are the terms that came up most. They are examples of practice, not recommendations.
| Term | What we saw |
|---|---|
| Deposit | 50% at booking was the most common, described as non-refundable. |
| Balance due | From 14 days before the event down to 24 hours before, or on the event date. |
| Cancellation notice | 14 days and 30 days were the usual lines. Money spent on custom items was kept either way. |
| Rescheduling | The deposit moves to a new date inside a set window, subject to availability. |
| Venue access | At least 2 hours before the event start. |
| Travel | Free inside a set radius, then a base fee plus a per-mile rate. |
| Outdoor decor | No guarantee and no refund for weather damage after setup. Indoor or shaded placement recommended. |
For a longer read on the thinking behind contract parts, Qualatex published a useful piece for balloon professionals, Top ten components of an entertainment contract, which covers naming the right paying party, liability limits and choice of law.
Five mistakes that make a contract useless
- Sending it after the deposit. Terms the client sees after paying are easy to dispute. Send the contract with the proposal and take the deposit after the signature.
- A range instead of a price. "Around $800 to $900" is not a total. Write one number and quote changes separately.
- No dates in the cancellation clause. "Reasonable notice" starts arguments. A calendar date ends them, which is why the builder prints the actual dates.
- Balloon jargon in the scope. "Organic 5/11/18 with a quad base" means nothing to a client. Describe what they will see and how big it is.
- Calling rentals part of the decor. If the contract does not say the frame, stand and bases are yours, the client may assume they came with the balloons.
Contract, proposal, invoice: which is which
| Document | Job | When it goes out |
|---|---|---|
| Proposal | Sells the design: mockup, what is included, the price. | Right after the inquiry. |
| Contract | Sets the rules: payment, cancellation, weather, rentals, liability. | With the proposal, signed before the deposit. |
| Invoice | Asks for money: deposit, then balance. | After signing, and again before the balance date. |
If you still need the first one, there is a free balloon proposal template you can copy. To get to the total price, use how to price a balloon garland, and to count what to order, the balloon garland calculator.
Honest limits of this template
- It is not reviewed for your state or country. Whether a non-refundable deposit or a liability cap holds up depends on local law and on how reasonable the amounts are.
- It is written for client events. It does not cover hiring assistants or subcontractors, long-term corporate accounts with their own vendor agreements, or balloon twisting and entertainment bookings.
- It does not handle sales tax, insurance certificates or permits. Many venues ask for a certificate of insurance. Ask your insurer and your tax authority, not a template.
- It will not rescue vague scope. If section 2 does not describe the job clearly, the other 13 clauses cannot fix that.
- The builder does arithmetic, not judgment. It will happily write a 100% deposit or a zero-day window. Check that the terms are ones you would be comfortable explaining to a client.
Sending it for signature
A copied contract works fine in a document: paste it, fill in the brackets, export a PDF and have the client sign and date it. That is enough for a business doing a few events a month.
When the copying and chasing starts to cost you evenings, BalloonFlow AI keeps a reusable service agreement in the app that you can edit, or you can upload your own contract as a PDF, including one built from this page. It goes out with the proposal, the client signs electronically, and the deposit is paid through your own connected Square account. BalloonFlow never charges your customer automatically. It is an iPhone app, so if you work only on Android or a Windows laptop today, the document route above is the better fit for now.
Common questions
What should a balloon decor contract include?
At minimum: who the two parties are, the event date, time and venue, a plain description of what you will install, the total price, the deposit and when the balance is due, what happens if the client cancels or reschedules, a weather clause for outdoor work, venue access and rules, who owns the rental hardware and what damage costs, a balloon safety notice, photo permission, a liability limit, and signatures with dates.
How much deposit should a balloon decor contract ask for?
Many balloon businesses ask for 50 percent at signing, and some ask for 30 percent on larger jobs. The template lets you set any percentage and works out the dollar amount and the balance. With the default numbers, a $850 job has a $425 deposit and a $425 balance. This is common practice, not legal or financial advice.
Can I keep the deposit if the client cancels?
That depends on your contract wording and on the law where you work. The template calls the deposit non-refundable and says why: it reserves the date and pays for design time and materials. Courts in some places look at whether a kept deposit is reasonable compared with what the cancellation cost you, so have a local attorney confirm the wording before you rely on it.
Do I need a weather clause for indoor jobs?
Keep it in. Clients move decor outside, venues change rooms, and a storm can stop a delivery. The weather clause explains that heat, sun, wind and rain change how balloons look and last, and section 12 covers the day when nobody can get to the venue at all.
Is an electronic signature on a balloon contract valid?
In the United States, electronic signatures are generally valid for ordinary service contracts under the federal E-SIGN Act and state laws based on the UETA, as long as both sides agree to sign electronically. Keep a copy of the signed agreement with the date. Rules differ in other countries.
Is this template legal advice?
No. It is a general starting point written for balloon decorators, not a contract prepared for your business. Contract, consumer and sales tax rules differ by state and country. Have an attorney licensed where you work review your final version.
Can I send this contract from BalloonFlow AI?
Yes. BalloonFlow AI has a reusable service agreement you can edit, or you can upload your own contract as a PDF. It goes out with the proposal, the client signs electronically, and the deposit is paid through your own connected Square account. BalloonFlow AI is on the App Store for iPhone, and the business workspace is part of BalloonFlow Pro at $29.99 a month with a 7-day free trial for eligible new subscribers.